Customer Feedback & Review Services
SM-Blu Digital offers a platform that can assist in automating the customer feedback process to capture testimonials and online reviews. We help you better connect with your customers, get feedback about their experience, learn from their responses and market your positive feedback and reviews across the web.
SM-Blu Five Star Program
Premium Plan
Monthly Pricing- Up to 3,500 New Profiles per month
- 3,000 email feedback requests per month
- 300 SMS / Text message credits per month
- Performance and review reports
- Online review monitoring – Up to 10 sites
- Auto-Tagging
- Google Q & A Monitoring
- Testimonial Widget for your site
- Conversion Pop Up Widget
- Custom Survey Questions
- TextBack Inbound Requests
- User guide & email for support
- Zapier, API & Webhooks Automation / Integration Availability
- ($75.00 One time Set-Up Fee)
More about our plan:
More Details: Gives a business a complete customer online review and feedback platform.
Email is used to request feedback from your customers, results are captured to create reportable scores, feedback alerts are sent and testimonials are gathered to post on your website. Measure your success with our reporting tools.
Reach more customers in more ways. Send SMS / text messages to reach customers on their smartphones with plain text messages. Add an image to your text to reinforce your branding.
TextBack for Inbound Requests allows user-activated reviews from customers via text message.