Effective Customer Connections through Digital Marketing
716-254-6130 or 814-368-4057
Customer Feedback & Review Services
SM-Blu Digital offers a platform that can assist in automating the customer feedback process to capture testimonials and online reviews. We help you better connect with your customers, get feedback about their experience, learn from their responses and market your positive feedback and reviews across the web.
SM-Blu Five Star Programs
Basic
Introductory Pricing- Up to 1,000 New Profiles per month
- Up to 30 email requests per day.
- Performance and review reports
- Online review monitoring – Up to 5 sites
- Testimonial Widget for your site
- Custom Survey Questions
- User guide & email for support
- Zapier Automation / Integration
Premium
Introductory Pricing- Up to 3,500 New Profiles per month
- Up to 100 email requests per day.
- 200 SMS / Text message credits
- Performance and review reports
- Online review monitoring – Up to 10 sites
- Google Q & A Monitoring
- Testimonial Widget for your site
- Custom Survey Questions
- Twitter Monitoring
- User guide & email for support
- Zapier, API & Webhooks Automation / Integration Availability
Premium Plus
Introductory Pricing- Up to 6,000 New Profiles per month
- Up to 130 email requests per day.
- 400 SMS / Text message credits
- Performance and review reports
- Online review monitoring – Up to 20 sites
- Google Q & A Monitoring
- Testimonial Widget for your site
- Custom Survey Questions
- Twitter Monitoring
- User guide & email for support
- Zapier, API & Webhooks Automation / Integration
More about our plans:
Basic Plan: Gives a business a complete customer online review and feedback platform.
Email is used to request feedback from your customers, results are captured to create reportable scores, feedback alerts are sent and testimonials are gathered to post on your website. Measure your success with our reporting tools.
Premium Plan: Reach more customers in more ways. Send SMS / text messages to reach customers on their smartphones with plain text messages. Add an image to your text to reinforce your branding.
Premium Plus Plan: A plan that is perfect for high traffic businesses expanded room for up to 6,000 new profiles per month and 400 text message credits. The twitter monitoring feature allows for tracking of up to 5 keywords for your location or brand.